As the end of 2024 approaches I would like to thank Becky and her friendly team for another year of excellent customer service. Becky has been cutting my hair for 24 years now, even before she set up Charisma! I think few client/hairdresser relationships last such a long time and I feel this is testimony to her hardworking, professional attitude to her work and her friendly, warm and welcoming personality which is in turn transmitted to the whole team. The salon is bright and fresh with a stylish decor and is most welcoming with fresh tea and coffee always at the ready, even a glass of prosecco is on offer at times! Above all, however, the level of service is second to none! Whether it's a cut or highlights, Becky and her team always make sure I'm getting the exact look I've asked for. As soon as you walk into the salon you feel a sense of belonging and I appreciate the way the staff will gage whether you would like a good old chat or just sit quietly as you're being pampered. A big thank you to all the staff from a very happy longstanding client.