So my daughter who is just a teenager, wanted a subtle hint of blonde through her hair. Ballyage I asked for, of sunkissed pieces, very natural, not too blonde, yet noticeable. Charlene listened to what we wanted and created a beautiful, sunkissed ballyage. Not on was Charlene super creative and a "natural" Becky took the time to talk about other aspects of beauty and knowledge, after I complimented her skin. An amazing, overall experience, with a lovely and friendly team. Will sure be back!